Bookings

Consulting Details

📅 Monday - Thursday

⏰ 10am - 5pm 

📍 Telehealth Only

Abstract painting of a female torso in vibrant colors

Pre-Consultation Form

1.

Please complete the pre-consultation form before your initial appointment. This questionnaire is an opportunity for you to share any information you would like me to have prior to the consultation, including any intentions/goals, accommodations and history you may be more comfortable sharing in written form. By providing this information, it allows me to better understand your unique needs and ensure the support I offer can be tailored accordingly.

2.

Initial Appointment

50-60 minutes

Initial appointments are a time for us to connect and get to know each other and begin unravelling your unique food and body story. Rather than telling you what to do, I will provide guidance as you explore the areas you’d like to focus on or experiment with. 

Please note that initial assessments typically take 2-3 sessions for us to feel like we’ve got a solid landing pad. It is really normal for us to ‘bounce’ around a little bit and to not get through everything in the first session! Some topics we may cover include; what your daily life looks like, your mental and medical health history as well as your relationship with food and body and eating patterns. Questions are always optional. We’ll check in at the start of the appointment around any topics that feel tricky to talk about.

Standard reviews are 50 minutes with 10 minutes of admin time used to complete notes and communicate with multidisciplinary team members as appropriate. 

It’s here where the real puzzle starts to come together. We will start to co-create a roadmap together of what we would like our work to look like; how you would like to feel and experience your relationship with food and body differently. You may find that some sessions feel easy, while others feel more challenging – this process is messy and complex, and that’s perfectly okay.

3.

Review Appointments

50 minutes

Client Care & Booking Policies

Eating Disorder Clinical Support Policy:

Eating disorders are complex and can impact both physical and mental health in significant ways. While Chantal provides nutritional therapy and support as a dietitian, she is not a medical or mental health professional — and cannot safely hold the entirety of this work on her own.

For this reason, it is a requirement that all clients engaging with Chantal for eating disorder support are also actively linked in with:

  • A regular GP for ongoing medical monitoring, and

  • A mental health clinician (such as a psychologist/counsellor or psychiatrist) for therapeutic support

This shared care approach ensures:

  • Your physical health and medical risks are being closely monitored

  • You have emotional and psychological support for the deeper work of recovery

  • Chantal is able to work within her scope in a way that is ethical, sustainable, and safe 

If you're not currently connected with a GP or mental health clinician, you're welcome to use the ANZAED Clinician Directory to search for Credentialed Eating Disorder Clinicians across Australia. Chantal understands that building your care team can take time, and for you to continue working together, these supports need to be in place. 

Thank you for understanding the shared responsibilities that make this work sustainable and safe.

Cancellation & Reschedule Policy

Chantal deeply values the therapeutic relationship and the commitment that healing work requires — from both you and her. Appointments are a dedicated time set aside especially for you, and with limited availability, short-notice cancellations often mean that someone else who is struggling and seeking support misses out on care they may have otherwise accessed.


To keep care accessible and the practice sustainable, Chantal kindly asks for a minimum of 48 business hours’ notice for any cancellations or rescheduling of appointments.

  • Cancellations or changes within 48 business hours will incur the full session fee.

  • Missed appointments (non-attendance) are also charged at the full session fee.


This policy supports respectful, equitable, and sustainable care for everyone accessing the service.

Please note that Medicare rebates cannot be claimed for appointments that are missed or cancelled.

FAQs

⋆

FAQs ⋆

  • Nope, not at all! Anyone can see me, with or without a referral from a doctor. A Medicare plan just allows you to receive a rebate from the Government. You can also check with your private health insurance to see if your plan covers dietetics - everyone’s is different!

  • There are a few Medicare plans your GP can provide, however the two most common ones for a dietitian are a Chronic Disease Management Plan and an Eating Disorders Management Plan. If we begin working together, and I believe you may be eligible, I will advocate for you to contact your GP. Receiving a rebate can enhance the accessibility of sessions.

    • Initial appointment - $240

    • Review appointment - $225

    • Report writing, advocacy letters & extra administration to support client care (per hour or pro rata) - $225